1. Introduction

At Internet Safety Plan (https://internetsafetyplan.com), we prioritize protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services, including account creation, subscriptions, and customer support.

By using our website, you agree to the terms outlined in this policy.

2. Information We Collect

a. Information You Provide

• Account Information: When you create an account, we collect your username and email address.
• Payment Information: Payments are processed through third-party providers, and we do not store credit card or financial information.
• Support Requests: When submitting a support request, we collect your name, email address, and any details you provide in the request.

• If you make a purchase, we also process:

  • Payment information (via Stripe — we do not store your credit card details on our servers)

b. Information We Automatically Collect

• Login and Access Metrics: We track login times, session durations, and content accessed to improve user experience and site performance.
• Cookies and Tracking: Cookies may be used to remember your preferences and enhance site functionality.

3. How We Use Your Information

We use collected data to:

• Provide access to your account and subscription services.
• Process payments through third-party providers.
• Respond to support requests and inquiries.
• Improve and personalize your experience.
• Ensure website security and prevent unauthorized access.
• Comply with legal obligations.

4. How We Share Your Information

Your data may be shared with third parties in the following cases:

• Payment Processors: Payment details are handled by third-party services that comply with PCI standards.
• Authentication Plugins: User login and security are managed through trusted third-party authentication tools.
• Legal Requirements: We may disclose data if required by law or to protect the rights and safety of Internet Safety Plan, our users, or others.

5. Data Security

We implement industry-standard security measures to protect your data. However, no online service can guarantee 100% security. We encourage you to use strong passwords and protect your account credentials.

6. Your Rights and Choices

• Account Management: You can update your username, change your subscription, or delete your account at any time through your profile settings.
• Data Deletion: Upon account deletion, your personal information will be removed from our systems, except where data retention is required by law.
• Cookies: You can disable cookies through your browser settings, but this may affect site functionality.

7. Third-Party Links

Our website may contain links to third-party services. We are not responsible for the privacy practices of these external sites. Please review their policies separately.

8. Updates to Privacy Policy

We may update this Privacy Policy from time to time. Users will be notified of significant changes through their registered email address or an announcement on our website.

9. Contact Us

For questions or concerns about this Privacy Policy, please email us at support@internetsafetyplan.com.